Player support

How can we help?

Locked out of your account, a purchase that did not come through, or something broken in the game? Tell us about it and we will take a look.

General support

Email ProjectR

Include your account ID, server, character name, device model, Android version, and a short description of the issue. Never send your password.

Email support

Support email: support@projectr.games

Privacy request

Delete an account

The account deletion page walks through the steps, how we check it is really you, and what we keep afterwards.

Account deletion steps

Response time: We aim to acknowledge support and privacy requests within seven business days. Complex account or purchase investigations may take longer.